Below are frequently asked questions we receive from customers.
Depending on your water quality, the alkaline nature of iGOZEN microfine washing powder will react with the acid in the water and produce varying amounts of sediment. In essence, the cleaner the water, the lesser the sediment produced. The sediment will not harm or reduce the effectiveness of the product.
If you’d like to remove the sediment, you may pour the iGOZEN solution into another container, rinse out the sediment and refill your bottle with the iGOZEN solution.